How to play ?
On the main page there are many types of cases. Each case contains several specific items. After the start of the game, roulette with objects starts spinning and then it stops on the item you won. This item you can pick up and activate on your Steam account or sell to the site and get a balance on your account the cost of the game. To check your luck, click the “OPEN CASE” button in the middle of the page. Good luck
I wanted to pay 100USD, but received an error in payment process. Why?
Please try making multiple payments of smaller amount. Sometimes there can be limitations on your payment account, but making couple transactions with smaller amounts will solve the problem.
When I click "Get" item, I get an error: "Failed to send you prize"
Bot cannot send you item in the following cases:
1. You have blocked trade (came with the new device, recently changed the password / e-mail, changed the Steam Guard security settings have VAC-ban, etc.).
2. You have hidden inventory in Steam privacy settings (Check it)
3. Check your trade-link in profile and Steam settings – they should be matched.
4. Bot is having problems with the Steam connection; it happens quite often, the problem is in the Steam, this is not about you. Bot could also be banned, in this case, contact the Help Desk and describe the problem in detail (anna1324loseva@gmail.com)
I have opened the case, received an item so how I can pick it up?
Go to your profile and click the 'Get' on item of your interest.
I have filled up the balance but money didn't come. What to do?
Attention! Your payment may be delayed for 5-10 minutes. If your account was not refiled within an hour, please contact the support and give us info about details of payment. Use live chat or e-mail:anna1324loseva@gmail.com
Is it safe to login with my Steam account?
Logging in with Steam will never provide us with any private information. Steam uses OpenID to login to third party websites.
How long will I receive my prize?
We have improved our system of sending prizes, and now you get exchanges instantly.
If there are any problems, we are always happy to help you.
Warning!
If you didn't receive your items during 48 hours - please contact our support team. The term to contact our support is 10 days. After that time we`ll not be able to help you in solving such case.
How can I top up the balance?
choose one of 1 payment methods:
To replenish the balance using G2A Pay, enter the amount and click the "Pay with money" button and select the convenient payment method for you.
The balance is credited to your account within 5-10 minutes.
What can I win here?
On our unique site! You can win random Steam keys and random games accounts! good game !)